Terms and Conditions

 

Payments

To confirm your order, we require a non-refundable/non-transferable   30% deposit, with the final balance due two weeks prior to delivery or collection of your cake.

We accept payments by the following methods:

  • Cheques (Payable to Bluebell Cake Design)
  • Cash
  • Bank transfer (Details will be supplied with your invoice)

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Wedding Cake Consultations

Design consultations and tastings are a complimentary part of wedding cake orders. However should you decide not to go ahead there is a small charge of £20.00 to cover my time & costs

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Alterations

If you decide to make any alterations to your order these need to be made in writing.

Although I will do my best to accommodate any reasonable alterations they cannot be guaranteed and there may be additional costs incurred.

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 Cancellation Policy

In the event that you wish to cancel your order please be aware that you may be charged for any work already completed on the cake or its components.

In the unlikely event that I am unable to supply your cake due to adverse circumstances you will be refunded in full. However no further compensation will be given.

It may be advisable to take out wedding insurance to cover yourselves for the eventuality of adverse or freak weather conditions such as snow or floods which could prevent delivery of your cake should the venue become inaccessible.